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Income & Expense

Service Charges on Deposit Accounts

Also known as Deposit Service Charges

Service Charges on Deposit Accounts captures monthly maintenance fees, overdraft and NSF fees, ATM surcharges, and related deposit-related fees. Historically the largest single line of fee income for community banks.

Formula

Service Charges on Deposits is reported on Call Report Schedule RI, Line 5.b.

The line captures monthly maintenance fees on consumer and business accounts, overdraft (OD) and non-sufficient-funds (NSF) fees, foreign ATM fees, account-closure fees, paper-statement fees, wire-transfer fees, and similar deposit-administration charges. Card interchange income is reported separately.

Why it matters

For community banks, deposit service charges have historically been the largest single fee-income line, often $5-15M annually for a $1B bank. The 2024 CFPB junk-fee rules capped overdraft fees at large banks (over $10B) at $5, cutting overdraft revenue 60-80% for affected institutions and pressuring smaller bank fee structures.

How to interpret

Service charges / total deposits between 30bps and 80bps is typical. Above 80bps signals heavy reliance on overdraft and similar fees that may face regulatory pressure; below 20bps signals a low-fee deposit model (typical of digital-first banks).

Thresholds

RangeLabelInterpretation
> 0.8% of depositsHeavySubstantial overdraft / NSF reliance.
0.3–0.8%TypicalEstablished community-bank fee structure.
0.1–0.3%LightLow-fee deposit model.
< 0.1%MinimalDigital-first or fee-free deposit model.

Worked example

A $1.2B community bank reports $6.8M of deposit service charges against $1.0B of average deposits — 68bps, near the upper end of the typical range. Approximately $4M of the $6.8M came from overdraft fees, putting the bank at risk if CFPB rules expand.

Frequently asked

Are overdraft fees included in this line?

Yes. Overdraft fees, NSF fees, account-maintenance fees, and similar are aggregated. Card interchange and trust fees are reported elsewhere.

Which banks were affected by the 2024 CFPB overdraft rule?

Banks with over $10B in assets must cap overdraft fees at $5 (or a higher break-even amount with documentation). The rule took effect October 2025. Smaller banks face indirect pressure from competitive repricing.

Can a bank's service-charge income recover after the CFPB rules?

Some banks have introduced new product features and revenue lines to offset — small-dollar overdraft-protection programs, subscription banking, monthly maintenance fee tiers. Recovery has been partial in disclosed cases.

Direction: Higher is betterUnits: $Call report: Schedule RIBrowse banks

Sources

  • FFIEC Call Report Schedule RI, Line 5.b
  • CFPB Final Rule on Overdraft Lending (December 2024)

See Deposit Service Charges across 4,335 US banks

BankRegReports ranks every FDIC-insured institution by Deposit Service Charges, refreshed quarterly within 48 hours of FFIEC release.