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Citizens Bank: Efficiency Ratio

26.73% Ranks #27 of 3,643 U.S. banks · 99th percentile

Data as of · sourced from FFIEC call reports. How we update

Citizens Bank reported a efficiency ratio of 26.73% as of Q2 2026, ranking #27 of 3,643 U.S. banks (99th percentile). The efficiency ratio measures non-interest operating expense against net revenue. A lower ratio means the bank converts more of each revenue dollar into pre-tax income.

12-Quarter Trend

Q3 2023 Latest
Q2 2026 26.73%
Q1 2026 26.77%
Q4 2025 42.33%
Q3 2025 27.04%
Q2 2025 28.25%
Q1 2025 30.65%
Q4 2024 38.75%
Q3 2024 33.59%
Q2 2024 33.40%
Q1 2024 31.44%
Q4 2023 38.11%
Q3 2023 35.18%

National Context

Latest value 26.73%
National rank#27 of 3,643
Percentile 99th
12-quarter low26.73%
12-quarter high42.33%
Full rankingView leaderboard

What is the Efficiency Ratio?

The Efficiency Ratio measures non-interest operating expense against net revenue (net interest income + non-interest income). It answers: how many cents of operating cost does the bank spend to generate each dollar of revenue?

Most US community banks report efficiency ratios between 55% and 70%. Below 55% is excellent. Above 75% suggests structural expense issues: possibly over-branched, over-staffed, or sub-scale relative to revenue.

Full definition & formula →

Frequently asked questions

What is Citizens Bank's Efficiency Ratio?

Citizens Bank's Efficiency Ratio was 26.73% as of Q2 2026, ranking #27 of 3,643 U.S. banks.

What is the Efficiency Ratio?

The Efficiency Ratio measures non-interest operating expense against net revenue (net interest income + non-interest income). It answers: how many cents of operating cost does the bank spend to generate each dollar of revenue?

Source: FFIEC call reports, standardized by BankRegReports. Values are point-in-time as filed. See the full Citizens Bank profile or how this data updates. The figures come from the bank's call report.

Regulator records: FDIC BankFind (cert 893) · FFIEC NIC profile (RSSD 126834)