Skip to main content

Citizens Bank, N.A.: Efficiency Ratio

59.25% Ranks #1,732 of 3,608 U.S. banks · 52nd percentile

Data as of · sourced from FFIEC call reports. How we update

Citizens Bank, N.A. reported an efficiency ratio of 59.25% as of Q2 2026, ranking #1,732 of 3,608 U.S. banks (52nd percentile). That is down 2.67 percentage points from 61.92% a year earlier, and above the 53.80% median of the 32 Largest US Banks (≥ $100B in assets). The efficiency ratio measures non-interest operating expense against net revenue. A lower ratio means the bank converts more of each revenue dollar into pre-tax income.

12-Quarter Trend

Q3 2023 Q2 2026 (latest)
Q2 2026 59.25%
Q1 2026 61.38%
Q4 2025 61.33%
Q3 2025 61.10%
Q2 2025 61.92%
Q1 2025 64.70%
Q4 2024 65.00%
Q3 2024 63.95%
Q2 2024 64.21%
Q1 2024 67.96%
Q4 2023 79.94%
Q3 2023 61.28%

National Context

Latest value 59.25%
National rank#1,732 of 3,608
Percentile 52nd
12-quarter low59.25%
12-quarter high79.94%
Full rankingView leaderboard

What is the Efficiency Ratio?

A bank's efficiency ratio is its noninterest expense divided by its revenue, net interest income plus noninterest income. It shows how many cents the bank spends to earn each dollar of revenue, so a lower ratio is better.

Compare banks of similar size and business model. Very small banks rarely run below 60% because fixed costs are spread over less revenue, and fee-heavy banks with trust or mortgage businesses carry higher expense against their revenue. The trend matters as much as the level: a rising ratio means expenses are growing faster than revenue. A very low ratio can also mean underinvestment in staff or systems.

Full definition & formula →

Frequently asked questions

What is Citizens Bank, N.A.'s Efficiency Ratio?

Citizens Bank, N.A.'s Efficiency Ratio was 59.25% as of Q2 2026, ranking #1732 of 3,608 U.S. banks.

What is the Efficiency Ratio?

A bank's efficiency ratio is its noninterest expense divided by its revenue, net interest income plus noninterest income. It shows how many cents the bank spends to earn each dollar of revenue, so a lower ratio is better.

Source: FFIEC call reports, standardized by BankRegReports. Values are point-in-time as filed. See the full Citizens Bank, N.A. profile or how this data updates. The figures come from the bank's call report.

Regulator records: FDIC BankFind (cert 57957) · FFIEC NIC profile (RSSD 3303298)