Customers Bank: Net Charge-Off Ratio
Data as of · sourced from FFIEC call reports. How we update
Customers Bank reported a net charge-off ratio of 0.35% as of Q2 2026, ranking #358 of 3,640 U.S. banks (90th percentile). That is down 0.01 percentage points from 0.36% a year earlier, and above the 0.13% median of the 121 Regional Banks ($10B–$100B in assets). The Net Charge-Off (NCO) ratio measures loans actually written off as uncollectible, the realized credit loss number that follows non-performing loans.
12-Quarter Trend
National Context
What is the Net Charge-Off Ratio?
The Net Charge-Off ratio (annualized) measures loans actually written off as uncollectible (less subsequent recoveries) divided by average loans outstanding. It is the realized credit loss experience of the bank.
Most US community banks report annualized NCO between 0.1% and 0.5%. Consumer-heavy or credit-card-issuing banks can report 2-5% as a normal range (different risk model). Compare to historical trend. Charge-offs lag the cycle: they rise during and after recessions and typically peak several quarters after a downturn starts.
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What is Customers Bank's Net Charge-Off Ratio?
Customers Bank's Net Charge-Off Ratio was 0.35% as of Q2 2026, ranking #358 of 3,640 U.S. banks.
What is the Net Charge-Off Ratio?
The Net Charge-Off ratio (annualized) measures loans actually written off as uncollectible (less subsequent recoveries) divided by average loans outstanding. It is the realized credit loss experience of the bank.
More Customers Bank metrics
Source: FFIEC call reports, standardized by BankRegReports. Values are point-in-time as filed. See the full Customers Bank profile or how this data updates. The figures come from the bank's call report.
Regulator records: FDIC BankFind (cert 34444) · FFIEC NIC profile (RSSD 2354985)